Hide few Knowledge Bases from Knowledge Homepage

Shruti Chelimel · ‎12-11-2024

Hello,

I want to hide/remove few knowledge bases which are visible on Knowledge homepage. Please suggest a possible way to achieve this requirement.

Thanks

Dr Atul G- LNG · ‎12-11-2024

Hi @Shruti Chelimel

What is your use case here? Do you want to hide permanently then mark active - False or use can read criteria.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Shruti Chelimel · ‎12-11-2024

Can you please elaborate more about using user criteria? I wish not to make them inactive.

Dr Atul G- LNG · ‎12-11-2024

Hi @Shruti Chelimel

https://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/page/product/knowledge-management/...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Shruti Chelimel · ‎12-12-2024

there are no user criteria's mentioned in the can read/can contribute list. I want the knowledge bases to be available for all but they should not be visible on the knowledge homepage '$knowledge.do'.