Hide incidents based on custom true/false field

ceraulo · ‎10-02-2023

Hello!

I have a true/false custom field in the incidents form. This field is only visible to two groups - Group SNA and Group SNB. When the custom field is true, I want the records to be visible only to Group SNA and Group SNB. Is this possible?

Please help!

Thank you.

Peter Bodelier · ‎10-02-2023

Hi @ceraulo,

Sure, create an ACL.

Condition: custom field = true;

script: gs.getUser().isMemberOf('SNA') || gs.getUser().isMemberOf('SNB')

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ceraulo · ‎10-02-2023

Hi @Peter Bodelier

I've tried this but does not work. I've also tried gs.getUserID() and did not work.

Peter Bodelier · ‎10-02-2023

You may have to instatiate the user first. Just wrote that as quick example.

var currentUser = gs.getUser(); 
answer = currentUser.isMemberOf('SNA') || currentUser.isMemberOf('SNB');

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Danish Bhairag2 · ‎10-02-2023

Hi @ceraulo ,

Could you try something like below. It is kind of same way which @Peter Bodelier has highlighted(tweaked a bit) but it works . Adding screenshot for reference.

Please mark my answer helpful & accepted if it helps you resolve your query.

Thanks,

Danish