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Hide Message button on Service Portal User Profile?

yltsai
Mega Guru

My organization would not want to use Connect Chat in ServiceNow instances.

So, I set true to glide.connect.chat.disabled but I could not hide Message button on user profile.

find_real_file.png

I looked into User Profile widget but I cannot find where is the HTML element to configure the Message button.

Please help. Thank you

1 ACCEPTED SOLUTION

Mike Patel
Tera Sage

You have to clone User Profile widget, remove below code and add it to your page.

Remove below 

find_real_file.png

View solution in original post

1 REPLY 1

Mike Patel
Tera Sage

You have to clone User Profile widget, remove below code and add it to your page.

Remove below 

find_real_file.png