Hi All,Please suggest me which is best practicevar newcats=[];var cat=['cat1','cat2','cat3','cat4','cat5','cat6'];gs.info(typeof cat); //Output: objectif(cat.toString().indexOf(gr.u_cat.toString())==-1){newcats.push(gr.u_cat.toString());} OR var ne...
I have a requirement to allow a customer to:copy a RITM to a new catalog item from the portalDisplay the new catalog item in the portalreview and update the variables of the catalog itemSubmit the catalog item with the updated variables My script (se...
I need help on importing a data from an excel file using a flow designer triggered by a catalog item.I am trying to load a data using a data source to my import set table.All in global scopeI already created an action flow with this code :var loader ...
Hi All,When I use GlideSysAttachment.copy() option duplicate attachments are copying when I attached attachment twice on the case recordI want to cascade only unique attachments from case record to incident recordI have used below script but not wo...
Hi ,I am trying to remove estimated delivey time 2 days above submit button .How can I achieve this? Thanks in advance!
Hi everyone,I have recently created 10 new fields in the cmdb_ci_appl table, and I need to provide edit/write access to users who are members of a newly created group.I’ve implemented the following code, and it works as expected for certain users, su...
I have business approval group list field on change request , which may have multiple groups . I need to raise an approval for this field and make sure that atleast one user approves from each group . I have used ask for approval action in flow desig...
Currently there are some quick messages that several groups need to use. Is there a way, other than recreating the messages for each group to allow all the groups to see and use them? In the system it looks like you can only assign one group as this ...
Hi all! We have Business rule at sys_user table, that using "current.addActiveQuery()" if current user is not admin.At one of our Catalog Items at Service portal we need to show all users, not only active. Is there any solutions how to check where we...
When we click on the OOB cancel button on problem form the below popup will come and set the state as closed.But as per my requirement I need to set the state as cancelled. For this OOB UI action "ProblemTaskStateSNCV" which is not editable. How can ...
Using the table API, I am trying to filter my query by a reference display value. This is what I originally had in mind:~/api/now/table/customer_account?sysparm_query=primary_contact.display_value={DisplayValue} Since this doesn't work, I looked into...
Hi all, As per OOB Cancel UI action in problem form it will set state as "Closed " But I need to set that to "Cancel" whenever Cancel UI action is clicked on. There is one OOB script it's not editable. How can we edit and will achieve this. Thanks ...
I'm getting this on our Vancouver instance, and it's been like this for a long time. What causes it, and how can I start up Studio?
Hi All, I want to replicate the cancel popup button in problem to incident.I don't know how to edit the OOB cancel UI action. IN OOB UI action there is script include which is not editable.so without using the OOB UI action how to achieve thisIn the ...
Hello, We have a record producer in a scoped application, and in the script we have used GlideMobileExtensions and when we access it from the portal, on submitting the form we are getting "GlideMobileExtensions is not allowed in scoped applications" ...
