Hi All, I am working on Import set API Rest Integration (Using Transform Map)My ABC (ServiceNow) Instance will receive an attachment file from a third party (ServiceNow) in base64 format and that file needs to be attached to the incident record after...
Hi All, I have created a REST Activity and a workflow to call the API, and I set the output of the REST Activity as follows: When I run the workflow, it can call the API and show the data in dataBody. However, I cannot access dataBody in the Run Scr...
I have a issue with my client script. It is working as expected in native UI but not in workspace. UI Type is "ALL" & Isolate script is checked to "True" Client Scriptfunction onSubmit() { //Type appropriate comment here, and begin script below ...
I have a requirement where I need approval from "Highest Approval ABC" group in Authorize state when1. Risk = Low 2. Conflict Status = Conflict3. Type = Inside blackout window (Under Conflict Tab) Currently, when RISK = LOW and when it moves to asses...
Hi, I was wondering if it's possible to put the Report Incident and Knowledge topics to the other side of the mega menu bar (to the right) for better visibility/sectioning. Any help is appreciated!
Hi all I have a catalog item (IT Feedback) which has a compliments and complaints drop down. When 'none' or 'compliment' is selected, the dropdown with choices for complaints should be hidden. I cannot get it to work. I attach all necessary screensho...
Hi I have created Bussiness rule for Rest message integration in incident table ,in script i have also mapped the attachments also but attachment script is not working script:function executeRule(current, previous /*null when async*/) {try { var res...
Hi All,I have implemented a UI page. Once I click on search icon it is opening 'core_company' records but in this scenario i can only choose one record at a time. (Refer below image) How can I add multiple records like we add by clicking check boxes ...
Users without the 'change_manager' or 'admin' role should NOT be able to Create a change task after after the change has left the 'New' state.Users without the 'change_manager' or 'admin' roles should also not have an 'Edit' button on the 'Affected C...
Hi Folk, I have requirement and still i didn't find the correct logic to get this implemented.Scenario: I have 5 check boxes as below:1. Laptop2. Mobile3. Desktop4. Printer5. Mouse currently user can select all check boxes at a time but i want to let...
Hi All, I am new to ServiceNow, can you please help me on this issue.In a catalog item, I have a reference field (i.e. Location) that is dependent on another field (i.e. Reference for). When I select a value in the Reference for field, the Location f...
Hi,I am trying to create ATF test to test service portal.When using page inspector for the portal page, I am able to click on the components and navigate through the portal.On the ATF test when I add the test step "Click Component" retrieve button is...
Hi team , customer is using workflow and they have setup some approvals.is there any chance to configure approval timeout beyond 7 days? The partner checked the way it works and it seems that 7 days is hard limitcan someone please help in this.Thanks
Hello everyone. My current project has a requirement - when Category is set to a certain value, it adds an extra option to the Subcategory choices. To do this, I created a UI Policy with scripts like these:Execute if true:function onCondition() { ...
when you are searching for a record in global search for search group is there in that role field is not working like i gave role to admin only in search group but its working for others as well. whats the use of that role if servicenow considering a...
