Hide 'More Information' toggle for all variables in servicenow.

Abhijit4
Mega Sage

Hi All,

I have requirement, I want hide to 'More Information' toggle from the form.

I don't know how but it is exist for current instance(London), now we have upgraded it to Madrid, It is showing for Madrid.

It is showing in London instance as below,

find_real_file.png

It is showing in Madrid as below,

find_real_file.png

 

I want same as London (First screenshot) in Madrid.

Thanks in advance.

 

By marking my response as correct or helpful, you contribute to helping future readers with similar issues.
Regards,
Abhijit
ServiceNow MVP

1 ACCEPTED SOLUTION

Go to Service Portal -> Pages and open the page with ID= sc_cat_item.

Add the CSS as shown below

find_real_file.png

View solution in original post

8 REPLIES 8

This will only work in portal and you dont need to modify every catalog items.

Go the service portal page sc_cat_item and then add the above mentioned CSS in the page specific one. It is global solution at the portal level.

Thanks for your help.

 

I didn't get you, where am I supposed to add this code?

Could you please give me the steps?

 

By marking my response as correct or helpful, you contribute to helping future readers with similar issues.
Regards,
Abhijit
ServiceNow MVP

Go to Service Portal -> Pages and open the page with ID= sc_cat_item.

Add the CSS as shown below

find_real_file.png

Hi Alikutty,

Thanks for your all help.

I had another question, Is there any way we can hide same toggle button in CMS view?

 

Any help is apprciated.

 

Thanks

 

By marking my response as correct or helpful, you contribute to helping future readers with similar issues.
Regards,
Abhijit
ServiceNow MVP