Hide new button using ACL

VSN
Tera Expert

I have a requirement to hide New button for the employee table  in the workspace and the native for employee-manager role users by using ACL. 

i have verified acl in the table their is only one create ACL is existed, i made changes on that but it wasn't work.

7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @VSN 

 

You can do it  via List Controls. 

LearnNGrowAtul_0-1707401506030.png

LearnNGrowAtul_1-1707401520219.png

 

You can do omit or set role.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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this method is for native, but not for workspace.

@VSN  ,

Please refer to this 

check this out

Procedure

  1. Navigate to Agent Workspace > Settings.
  2. Open the New Button List Exclusion tab.
  3. Click New.
  4. Select a table from the list.
  5. Make sure that Active is selected.
  6. Click Submit.

Result

Any table included in the New Button List Exclusion list does not include a New button in Agent Workspace.

 

Also refer this, https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/workspace/task/config...

reference:How to hide 'New' button on workspace related list and how to remove added items?

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0830000

 

Regards,

Shyamkumar

 

 

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar

Hi @VSN 

 

https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/workspace/ta...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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