Hide new button using ACL
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02-08-2024 05:50 AM
I have a requirement to hide New button for the employee table in the workspace and the native for employee-manager role users by using ACL.
i have verified acl in the table their is only one create ACL is existed, i made changes on that but it wasn't work.
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02-08-2024 06:12 AM
Hi @VSN
You can do it via List Controls.
You can do omit or set role.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-08-2024 11:00 PM
this method is for native, but not for workspace.
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02-08-2024 11:30 PM
@VSN ,
Please refer to this
check this out
Procedure
- Navigate to Agent Workspace > Settings.
- Open the New Button List Exclusion tab.
- Click New.
- Select a table from the list.
- Make sure that Active is selected.
- Click Submit.
Result
Any table included in the New Button List Exclusion list does not include a New button in Agent Workspace.
Also refer this, https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/workspace/task/config...
reference:How to hide 'New' button on workspace related list and how to remove added items?
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0830000
Regards,
Shyamkumar
Regards,
Shyamkumar
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02-09-2024 03:00 AM
Hi @VSN
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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