Hide price on a single catalog item in Service Portal

Community Alums
Not applicable

I have searched around and found plenty of information on how to delete the price on the portal page for all items, but wondered if there is a way to delete the price for a single catalog item?

I have built a catalog item,and it is showing the price on the portal page. I just need to delete this item's price and not all the others as some pages need the pricing. I have gone through maintain items>"My item name" and selected "Omit Price in Cart", "No Quantity" and "no Cart" but the price is still showing.

Any ideas on how to hide it for this single item?

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8 REPLIES 8

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Kris,



There is an additional checkbox "use cart layout". Set the value to false and check once.


Community Alums
Not applicable

Pradeep,



I checked the use cart layout box, but what do you mean by set the value to false?



Thanks for the help!



Kris


On the maintain item there is a drop-down field "Use cart layout" with value true/false and set the value to false.


Community Alums
Not applicable

Strange I don't have that on my maintain item, I get this...



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