hide quantity on service portal for every catalog item

[Servicenow10]

i need to hide the quantity on sp for every catalog item

[Omkar Mone · Accepted solution]

Hi

Try this script in your background script - 

var gr = new GlideRecord("sc_cat_item");
gr.addEncodedQuery("type!=bundle^sys_class_name!=sc_cat_item_guide^type!=package^sys_class_name!=sc_cat_item_content^no_quantity=false");
gr.query();
gr.no_quantity = 'true';
gr.updateMultiple();

Regards,

Omkar Mone

[Servicenow10]

it is working on one instance but not on another instance.......can please tell me where am going wrong

[Karthik Reddy T]

Please navigate to Maintain cart Layouts>Order Status>Columns and deselect the Quantity.

[Mark Roethof]

Hi there,

Have you checked the Portal Settings on the Catalog Items? Unfortunately, you do have to update all Catalog Items. Also, you could change the default value for this field.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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