Hi,
Does anyone know, how to disable the Referenced Icon / Magnifying glass in the new Service Portal (Helsinki) on a Record Producer. The popup should stay available globaly, only for some purposes, f.e. on some Record Producers the popup of Referenced Variables should be deactivated. I did not found any hint in wiki, docs or serviceportal.io.
Maybe there is a way to set options in the widget. I would like to avoid any kind of client scripts and DOM manipulations
Hi Konstantin,
You won't have to do DOM manipulation, but you would have to use some CSS. You have a few options as to where to apply this in your portal:
- Entire Portal
- Per Page
- Per Widget
Take the following CSS code and apply it to one of those areas.
.add-on > button.lookup {
display:none;
}
.field-has-reference .reference {
display: block;
}
This will affect all reference fields on the portal/site/widget (whatever you decide). If you would like to specify a single item, you will need to right click on your element in the portal, select "inspect element" and obtain the sys_id or field id, if possible, to be more specific.
#\31 30077b64f2ca200ef61f9718110c7ba > fieldset > span > span > div.add-on.ng-scope > button {
display: none;
}
.field-has-reference .reference {
display: block;
}
Final result
Please let me know if you need any more help!
Hi,
In Kingston, we are able to hide the reference 'i' icon using the below code.But there is a white space showing in the same place(highlighted in yellow).The same code has worked in Helsinki.
.add-on > button.lookup {
display:none; }
.field-has-reference .reference {
display: block; }
