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Hide/Remove certain tabs in HR Agent Workspace

kevinbruneau
Tera Contributor

Hi all,

 

I need to hide/remove the "Interactions" tab in the HR Agent Workspace when looking at a case.

 

kevinbruneau_0-1712064068119.png

 

Any guidance would be really appreciated

 

Thanks,

 

Kev

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @kevinbruneau 

 

Try this way

 

AGLearnNGrow_0-1712074457213.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Hi AG,

somewhat helps.. I can't seem to find anything related to the "Interactions" and "Emergency Contacts" tabs.

I would need to deactivate these 2.

 

Thanks

 

Kev