Hide/Remove certain tabs in HR Agent Workspace
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04-02-2024 06:21 AM
Hi all,
I need to hide/remove the "Interactions" tab in the HR Agent Workspace when looking at a case.
Any guidance would be really appreciated
Thanks,
Kev
2 REPLIES 2
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04-02-2024 09:14 AM
Try this way
*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
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04-03-2024 06:48 AM
Hi AG,
somewhat helps.. I can't seem to find anything related to the "Interactions" and "Emergency Contacts" tabs.
I would need to deactivate these 2.
Thanks
Kev