Hide/Remove SAVE button on customer survey in service portal
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07-21-2022 08:58 PM
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07-23-2022 09:48 AM
Hello,
Please find the widget called 'take survey'. Inside the widget, there is a related list called 'Angular Providers'. Within here, there is 'spSurveyForm' which is where you will find the buttons. (the save button is around line 94) You just need to comment out the line.
You can find the same solution in the below article:-
https://community.servicenow.com/community?id=community_question&sys_id=34b53e8ddb2a9340feb1a851ca9619fa
Please mark answer correct/helpful based on Impact.
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07-24-2022 07:48 PM
Hi Saurav,
Yes, I checked that mentioned widget('take survey), its deprecated in San Diego version, I commented out the save button is around line 94 but changes are not happening.

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07-23-2022 09:50 AM
Hi Abdulrajak,
Check this link please,
Is it possible to remove the 'Save' button from the bottom of surveys? If so, how?
Mark Correct or Helpful if it helps.
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09-20-2022 10:34 PM
Hi, did you find a solution to this problem?