Developer

ATF questions

Hi All,Can someone please help with the below questions.Where should the ATF plugin be installed and test suites should be created?Does ATF components get captured in update set?Does the plugin get wiped off after a clone from PROD?Does the ATF tab...

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Data Certification -Certification schedule and Certification Filter

Hi All, In Data Certification module in Certification filter we have conditions using which we can create task for any table , however is there any option that we can create task based on script as well plus conditions. As my requirement is examp...

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Incident Record producer - let end users select a CI

Hi everybody, I have a question relative to the portal form for creating an incident. My custumer wants the end user to be able to select a CI through a reference field, for identifying the device which faces an incident. But unfortunatly, cmdb_ci i...

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Azure Discovery Issue – Private Endpoints Not Discovered & MSSQL Status Incorrect

Hello everyone,I am currently working on Azure Cloud Discovery. The discovery process has successfully identified most of the Azure resources. However, Private Endpoints are not being discovered yet.Additionally, I have noticed that an MSSQL database...

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Soft PIN Expiration reminder on Partner Portal

Hello experts,We received an email from saying it is from partner portal, Did anyone of you encountered similar email notifications?If so do you have any idea about what is this email is about and the actions needed to be done.I cannot find any Servi...

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Resolved! The location field for some of our CIs is wrong

Hi, My department is noticing that some of our Configuration Items are displaying incorrect locations in the cmdb_ci_list on our production instance. (See Location Issue-1 and Location Issue-5.) Our CI data comes from our NAC, and our Forescout trans...

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Increasing taxonomy levels in esc

Hello Community,I'm experiencing an issue with the taxonomy hierarchy in Employee Center.When I add a fourth level to my taxonomy, it does not appear in the portal.For example:Level 1Level 2Level 3Level 4 ← This level does not appear in Employee Cent...

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multiple approvals not triggering from a list collector variable

Hi Team, I have one list collector variable for 'additional approver' field which has defined in a flow to trigger approvals.Its working for one record.However not for multiple records, i tried with Look up records action with for each logic but stil...

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in Now Mobile, hide Checkbox Variables with False Values at My Requests Record Screen

Hi Community,In ServiceNow Now Mobile, on the My Requests/ record screen, the Details tab displays catalog item variables.I have several checkbox variables, and when they are unchecked, they show as false.I would like to hide checkbox variables when ...

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WSD-reporting

Hi , I have requirement that in WSDsn_wsd_spcmgmt_location_cc_dept_mapsn_wsd_core_spacesn_wsd_core_floor ExampleDepartment A has 80 desks, Department B has 40 desks, Total floor area = 480 sqmTotal desks on the floor = 80 + 40 = 120 desksDepartment A...

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i want services now rodmap

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How to get the value of a Department record from a Multi Row Variable Set

I'm developing catalogue item to create records in our custom table 'u_m2m_depts_config_items'. So it's records that consist of a business application and a department record. I'm using a multi row variable set in my catalogue item to collect the lis...

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Do we have any OOTB portal widget like below?

Hi Team,Do we have any OOTB portal widget in the system like highlighted in below image?This image is from platform/backend view. So, I wanted to check, do we have any widget like this?

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PDI ISSUE

PDI Waitlist for More Than One WeekMy Personal Developer Instance request has been stuck on the waitlist for over one week

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Resolved! Building randomized quizzes from a question pool, looking for the best approach

I'm looking to build a quiz system in ServiceNow with the following requirements:1. Question PoolEach quiz should draw from its own dedicated pool of questions. Ideally, I'd also like the option to split that pool into multiple categories within a si...

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