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07-22-2022 04:40 AM
I have created 2 section > Hold Information and Resolution Information. In both section fields are mandatory based on their state as on-hold , resolved.
I am trying to hide both section Hold Information and Resolution Information in other state of incident in incident mamngement for service operation workspace.
I tried - global UI policy - workspace / workspace UI - not working , Isolated script - g2tab in in client script - not working for me
Solved! Go to Solution.
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07-25-2022 03:43 AM
Glad to know.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-25-2022 12:41 AM
Glad to know.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-25-2022 03:43 AM
Glad to know.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-22-2022 04:52 AM
Hello,
Can you share the script you are using it will be easier to assist you
Thanks...