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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Remove Welcome Page from Playbook I created a playbook that did not have a welcome page when triggered. I started to ... Read More Developer forum Report filter changes after redirecting from chart to list view Hello Team, I have a r... Read More Developer forum how to set filter condition into export set Hi,I have created a database view for Incident and Problem list exports.The databas... Read More Developer forum Why Search retrieval not giving proper results in AI agent? I set up a search prof... Read More Developer forum Reference field with setReadOnly(true) blocks text selection/copy in CSM Configurable Workspace Read More Developer forum Record producer decide on Incident field population Hi everyone,I'm looking for some advice on designing a... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Service Management events Live Webinar: The reason your AI CX strategy is failing (and how to fix it) You invested in AI to ... August 20-September 16, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=Community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More RaptorDB events Webinar: Building the data foundation for enterprise AI AI agents depend on trusted enterprise data to act rel... September 3, 2026 8:00 AM Read More Workflow Data Fabric events Webinar: Building the data foundation for enterprise AI AI agents depend on trusted enterprise data to act rel... September 3, 2026 8:00 AM Read More CSM events ServiceNow Exchange: CRM AI Academy - CRM Case Management AI Specialist: Autonomous Workforce September 3, 2026 8:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Remove Welcome Page from Playbook

I created a playbook that did not have a welcome page when triggered. I started to mess around with creating variants of the playbook and that is when the welcome page came into play. I deleted all my variants and just have the base playbook, but the...

  • Question

Report filter changes after redirecting from chart to list view

Hello Team, I have a report where I need to check ritms assigned to groups which contains special letters, for example "ES IT" and "UA IT" but additionaly I need to eliminate 2 groups which unfortunately have these special letters. For example "Group...

  • Question

how to set filter condition into export set

Hi,I have created a database view for Incident and Problem list exports.The database view contains the following fields, which can be used in the export definition conditions:Opened, Incident Resolved At, Problem Resolved AtMy requirement is to expor...

  • Question

Resolved! Make record preview readonly in Service Portal (all records)

Hi all, When you have a form in Service Portal with a reference variable, whenever you click the (i) icon next to the field, you get a preview of the record. I don't want anyone to be able to edit what appears in the record preview, not even admin.Ho...

  • Question

Resolved! Standard Change Template Proposal - Request Approval UI Action

Hi All, We are in the middle of configuring the standard change option in the platform. Our change manager requires that all proposals have at least 1 task.  We were looking to amend the Request approval UI action to check that a change task template...

  • Question
  • Scripting and Coding

Auto populate Employee start date on a catalog item

Hello, I want to add an employee start date field to catalog item that auto populates when a field titled "Who is the user receiving the phone is filled in.  I added a variable titled "employee start date" to the catalog item, I made it type "referen...

  • Question

Script not running in native UI

I have written an onChange client script on server_name variable which is a list collector variable. This script is working in portal, but not in native UIIn native UI even the alert is not coming function onChange(control, oldValue, newValue, isLoad...

  • Question

AWA - Double accept required

Hi all,I configured an AWA queue as per the screenshot 1 but even if the auto assign is true, the user still has to accept the ticket when he opens it in the CSM/FSM Workspace (as per the screenshot 2). Could you kindly tell me if there is a way to e...

  • Question

Resolved! Sending Notification to particular mail address

I have a requirement to create notification which should trigger to particular mail address (not to user/group). I am quite new working with notifications. Can anyone explain how to achieve this?

  • Question

Resolved! Record producer decide on Incident field population

Hi everyone,I'm looking for some advice on designing an Incident Record Producer in ServiceNow.Our incident routing and workflows depend heavily on the Service Offering selected on the Incident record. However, the end users submitting incidents have...

  • Question
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