hide/show manage attachement in incident based on user role

[pushparaj]

HI all,

when you open incident form on the top right header label there is manage attachments button(paper clip icon).
i want it to be visible only user with some particular role (like only admin can see that icon) for all others its hidden.

Pls tell me what are the ways to achieve it.

[Ramuchowdary]

Hi Sir,
HR case state is closed complete the attachment icon should not be visible in the Portal.
how to achieve this? Does your solution work for the portal as well?

[Rajesh T]

Try using onLoad() Client script.

if(!g_user.hasRole('admin')

{

    g_form.disableAttachments();

          var ma = gel('header_attachment_list_label');

          ma.style.display = 'none';

}

[pushparaj]

hi rajesh,

g_form.disableAttachments(); did the trick.

can you please tell me what this will be doing in the code.

var ma = gel('header_attachment_list_label');

          ma.style.display = 'none';

Thanks in advance

[Rajesh T]

Manage Attachment Lable won't be visible.

[anagha_girme]

Hello Jayanthi,

Write a OnLoad() client script on the required table:-

(Here role1 and role 2 are the required roles who are not needed to view the attachment icon)

if(g_user.hasRole('role1') || g_user.hasRole('role2'))

{

    g_form.disableAttachments();

    }

Note:- Please mark helpful if it works for you