Hide/show record as per roles

Aravind3
Tera Contributor

I want to hide some records based on the roles..

If user has itil role,then particular records shouldn't visible, only admins should see all the records..

1 ACCEPTED SOLUTION

Yes, so I believe you will need two ACLs. One to allow ITIL users to see the records if the VPN access field is populated, and one to only allow admins to see the records if it's empty. Is this field on a custom table? If so, you should be able to just create these two ACLs. If it's on an existing table, you'll need to consider the already existing ACLs as well.

Here's an example of the two ACLs you'll have to create. Replace the Incident table with whatever table you are using and make sure the box next to it is -- None --.

ITIL ACL

find_real_file.png

Admin ACL

find_real_file.png

View solution in original post

6 REPLIES 6

Hi Aravind,

Just checking in on this. Did the answer I provided solve your issue? Or do you need further assistance? If I did solve this, can you mark the solution as correct to close this post, and help future developers.

Thanks!

Josh

Josh Virelli
Tera Guru

Hi Aravind,

Did that solve your issue? if so, can you mark my solution as correct to help future developers?

Thanks!

Josh