Hide specific RITM and catalog task variables based on role

JasonC955484115
Tera Contributor

Hello. I have a requirement where I have to hide certain variables from being displayed primarily on RITMs and catalog tasks, as well as hidden from reporting, previewing records etc. The only catch is that these variables must only be visible to users with a specific role.

 

I've read that a Deny Unless ACL might be possible, but I'm not sure how this can be achieved with catalog variables. I've also tried creating a catalog client script, which partially works on RITM and catalog task, but the variables are still visible when previewing records.

 

Please any recommendations would be greatly appreciated.

Thanks!

6 REPLIES 6

Ankur Bawiskar
Tera Patron

@JasonC955484115 

you can create ACL on sc_item_option and select your variable

It has worked fine in past for members

check this link

Catalog reporting: hide some variables values based on your group Memember 

AnkurBawiskar_0-1768879190963.png

 

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@JasonC955484115 

Hope you are doing good.

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💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader