Hide specific RITM and catalog task variables based on role
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3 weeks ago
Hello. I have a requirement where I have to hide certain variables from being displayed primarily on RITMs and catalog tasks, as well as hidden from reporting, previewing records etc. The only catch is that these variables must only be visible to users with a specific role.
I've read that a Deny Unless ACL might be possible, but I'm not sure how this can be achieved with catalog variables. I've also tried creating a catalog client script, which partially works on RITM and catalog task, but the variables are still visible when previewing records.
Please any recommendations would be greatly appreciated.
Thanks!
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3 weeks ago
you can create ACL on sc_item_option and select your variable
It has worked fine in past for members
check this link
Catalog reporting: hide some variables values based on your group Memember
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hope you are doing good.
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💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
