Hide tab of Contextual Sidebar in SOW based on role

ys_7
Tera Contributor

‎04-13-2025 02:55 AM

Hi Everyone - I am working on hiding the contextual sidebar tabs in sow based on user role. For ex - itil user can only see the attachment on there right sidebar.  Based on the below prod doc link. I followed steps but I am unable to achieve it.  Thanks in advance. 

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/service-operation...



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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to ys_7

‎04-14-2025 06:50 AM

What is issue now mate @ys_7 

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ys_7
Tera Contributor
In response to Dr Atul G- LNG

‎04-14-2025 07:57 AM

I was able to hide it by creating the audience by adding the roles  and then adding audience to the screen applicabilities. 


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