Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Hide tab of Contextual Sidebar in SOW based on role

ys_7
Tera Contributor

‎04-13-2025 02:55 AM

Hi Everyone - I am working on hiding the contextual sidebar tabs in sow based on user role. For ex - itil user can only see the attachment on there right sidebar.  Based on the below prod doc link. I followed steps but I am unable to achieve it.  Thanks in advance. 

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/service-operation...



ys_7_1-1744538051914.png

 



ys_7_0-1744538007291.png

 



0 Helpfuls
  • 917 Views
6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to ys_7

‎04-14-2025 06:50 AM

What is issue now mate @ys_7 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

ys_7
Tera Contributor
In response to Dr Atul G- LNG

‎04-14-2025 07:57 AM

I was able to hide it by creating the audience by adding the roles  and then adding audience to the screen applicabilities. 


0 Helpfuls