Hide Ui actions on incident form in service operations workspace

Mahesh Pydisett
Tera Contributor

Hi All,

Can anyone please tell me how to hide create change request dropdown button on incident form, i have hided all the related ui actions but it is still showing for me.

MaheshPydisett_1-1685370857593.png

 

Thank you!!

 

1 ACCEPTED SOLUTION

Manmohan K
Tera Sage

Hi @Mahesh Pydisett ,

 

Go to UX Form actions from Navigator and deactivate the create change request button on incident table as shown below

ManmohanK_0-1685372220676.png

 

View solution in original post

3 REPLIES 3

Harshal Aditya
Mega Sage
Mega Sage

Hi @Mahesh Pydisett ,

 

Hope you are doing well.

 

From the UI action form just uncheck workspace form button checkbox, it will be removed from the workspace

 

HarshalAditya_0-1685371837040.png

 

Please mark this response as correct or helpful if it assisted you with your question.

Regards,
Harshal

Manmohan K
Tera Sage

Hi @Mahesh Pydisett ,

 

Go to UX Form actions from Navigator and deactivate the create change request button on incident table as shown below

ManmohanK_0-1685372220676.png

 

Petr Pastuszek
Tera Contributor

Hi,

thx, this helped to me.

FYI - to hide in SOW  UX Form Actions "Resolve" didnt worked untill I had to disable also Its action assignment.

 

Have a nice day

/Petr