Hi All
I have a New Starter order guide which is used by 25 different countries. Some of the countries would like me to hide certain options (for example the Mini Keyboard is not available in Russia or Costa Rica), and I would prefer not to create separate guides for each country. What I would like to do is hide the variables based on the location of the requestor. The problem I have is that we do not capture the requestor information on the order guide when it is first loaded (see screenshot below) so I can't use something like g_form.getvalue etc.
I have started creating the onload client script below, but I need help with what to enter in the xxxxx part to pull through the requestor location! My scripting knowledge is not great, so apologies in advance if this is an obvious question.
function onLoad() {
var userloc = xxxxx;
if(userloc == 'Russia' || userloc == 'Costa Rica')
{
g_form.setVisible("variables.mini_keyboard", false);
}
}
If you could also confirm if the " g_form.setVisible("variables.mini_keyboard", false)" part will work, or advise a completely different way to achive, this I would be very grateful.
Any help you could give me would be very much appreciated.
Many thanks
Jenny
Hi Jenny
I agree with Goran
In order to obtain the user's location you need to create a async ajax call and a script include.
On your client script you need something like this
function onLoad() {
//Type appropriate comment here, and begin script below
var actualRequesterId = g_user.userID; //Supposing the actual user logged is also the requester
//alert(actualRequesterId);
var ga = new GlideAjax('myOrderGuideUtils');
ga.addParam('sysparm_name', 'getUserLocation');
ga.addParam('sysparm_usrId',actualRequesterId);
ga.getXML(hideOpts);
}
function hideOpts(response) {
var usrLoc = response.responseXML.documentElement.getAttribute("answer");
//alert(usrLoc); //Uncomment in case you want to check the value returned from the script include
if(usrLoc == 'Russia' || usrLoc == 'Costa Rica') {
g_form.setDisplay("variables.mini_keyboard", false);
}
}
Than create a script include like this
var myOrderGuideUtils = Class.create();
myOrderGuideUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getUserLocation: function(){
var country = '';
var usrId = this.getParameter('sysparm_usrId');
var usr = new GlideRecord('sys_user');
usr.addQuery('sys_id', usrId);
usr.query();
if(usr.next()){
//supposing the country is populated for each location
country = usr.location.country;
}
return country;
}
});
Try and let me know
Cheers
R0b0
