Hello, I am trying to troubleshoot an issue after our test instance and mid servers got upgraded to Xanadu Patch 4b. Our primary mid server is functioning fine however our backup is displaying the error: Unable to load key store, MID server will not ...
Hi, I wanted to see if we can make an integration between ServiceNow and RPA. As of research on articles, we have recently have this possibility with the help of GenAI. Can someone if this integration is possible, then, how can I acheive it? also, wh...
Hey everyone,I just found out from Now Learning that if you want to add some HTML code for highlighting certain text in the Additional Comments and Work Notes, you can do this, just do this [code] <HTML_SCRIPT> [/code] :[code] <p style="color:red;"><...
Hi,I'm new as a servicenow developer and I am looking for best practices answers. I am creating an application that first need to create new Catalog Items. To do that, I have a flow that tries to create new records in the sc_cat_item table.First ques...
how to add publish in reports
Which of the following are not included in an Update Set, by default? (Choose four.)---- A.Client ScriptsB.ViewsC.SchedulesD.DataE.HomepagesF.Database changesG.Report DefinitionsH.Published WorkflowsI.Related ListsJ.Scheduled JobsK.Business RulesDiff...
Hello everyone, I need some help!I'm creating a notification sent via Schedule Job, but I'm facing some issues. Here's what I did:First, I created an event: user_birthday.Second, I created a notification triggered by this event.Finally, I created a S...
Hi ,In our system bell notification goes to first 5 recipient only. Is 5 is max number of the bell icon notification.
IntroductionServiceNow developers and architects often face challenges when handling multiple AJAX calls, maintaining numerous Script Includes, and ensuring scalability. A well-designed system avoids redundant code, keeps components modular, and enha...
How to hide component in UI Builder based on user group
I am trying submit the catalogs using Request a catalog item block in virtual agent in servicenow but some catalogs not working those have the catalog client scripts and ui policies and whenever try with catalogs without scripts and ui policies those...
Hey Everyone,I’m working on setting up user criteria and ACLs for knowledge base (KB) articles and need some guidance to ensure proper access control.My Current Setup:A user criteria is defined at the KB base level.An ACL of type "read" on the kb_kno...
gs.info ("START - Match CDL from Sales Table SG/SSG/Attributes Status");var count = 0;var grCD = new GlideRecord('u_client_delivery_custom_fullfiller_view');grCD.addEncodedQuery("u_custom_req_item.numberINRITM17518582,RITM17518588");grCD.setLimit(2);...
I can't get admin in the Docusign account because the admin of the account won't give it to me (I'm a contractor). I gave him this article to follow to set up the account: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0852804...
