Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Hide Watermark from Outbound Emails

Surbhi Srivasta
Tera Expert

Hi,

I need to hide watermark from Outbound emails getting sent from ServiceNow. I have written a Business rule on Email log (sys_email) table, my script is below. The script works fine when tried with Background script but in Business rule it does not.

I tried adding a log and I cannot see watermark in my log but when I Preview the email it is still there. 

Note: I know we have Omit watermark checkbox on notification record, but for my scenario I cannot use that feature and needs to be done with a script. 

BR Details: Before Insert on sys_email Table

 

(function executeRule(current, previous /*null when async*/) {

	var getEmailBody = current.body;
	var removeWatermark = getEmailBody.match(/Ref:.*[A-Za-z0-9_.]/);
	getEmailBody = getEmailBody.replace(removeWatermark, ' ');
	gs.info('Email body ' + getEmailBody); // This gets print correctly with no watermark but while Preview it is still there.

})(current, previous);

 

 

1 ACCEPTED SOLUTION

Just quickly tested with:

/Ref:[A-z0-9]*/
 
Looks oke.
 
Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

View solution in original post

6 REPLIES 6

Just quickly tested with:

/Ref:[A-z0-9]*/
 
Looks oke.
 
Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Thanks @Mark Roethof .

Would you be able to help me out on another question I am stuck with . I posted it here:

https://www.servicenow.com/community/developer-forum/convert-string-to-bytes-using-utf-8/m-p/2614503

 

Regards,

Surbhi