Hiding Catalog Variables AFTER submitted

[pwright137]

HELP!!
I'm having trouble getting the show/hide functionality to work on catalog variables after the request has been submitted. THe show/hide works great when the form is being filled out but is lost after it is submitted. I've tried using the UI policy in the sc_req_item table and I've tried using client scripts during onload for the same table, bot with no success.

Any ideas??

[girish_deshpand]

Hi,

i don`t know how you can do hide particular field for particular user, but you can surely do that on the catalog item request form, by checking opened by user is member of approving manager group or not.

hope this helps..

Thanks,

Girish

[Chinthuja2]

Thank you for the suggestion. We have done the same, but using a scratchpad.

[girish_deshpand]

yep...

I have also used scratchpad, just FYI you can use catalog client scripts on RITM/TASK to hide/show

[girish_deshpand]

Hi

May be i am writing quite late on the variable hide n show issue, you can change the write role of variables to public, and then use the proper hide and show mechanism, that will hide or show all the variables.

Regards,

Girish

[Nick65]

Sometimes when a UI policy is not functioning as expected, this could be caused by another client side error. Check your other client scripts and UI policies and make sure they are not throwing any errors.