Hiding fields on Record producers

[sbolton]

I am trying to hide the short_description field on a record producer.   I created a UI policy that when the incident is a P1 it hids all fields and alerts the uset to call.   The script is working for every field but the short_description field.   I figured there was another UI policy or client script that was interfearing with the onChange UI policy so i disabled all UI policys and client scripts and tested the script.   Again all other fields i am needing to hide in fact hids but the short description.   How can i figure out what is interfearing with the UI policy to hide the short_description.

function onCondition() {

 g_form.setDisplay('short_description',false);
 g_form.setDisplay('Communications',false);
 g_form.setDisplay('u_investigation_opened',false);
 g_form.setDisplay('u_investigation_closed',false);
 g_form.setDisplay('u_incident_description_how',false);
 g_form.setDisplay('u_witnesses',false);
 g_form.setDisplay('u_incident_type',false);

 g_form.setMandatory('Employee Involved', false);
 g_form.setMandatory('Employee Involved', false);
 g_form.setMandatory('short_description', false);
 g_form.setMandatory('u_employee_name', false);

 alert('Code 1 Incidents require a phone call);
}

[randrews]

check your dictionary for short description did someone check mandatory there... if it isn't a client script or a UI policy that is the only other place i can think of... other than a view br.

[Sahil Chugh1]

This is very old post but I am posting this answer to help someone who may face this issue in present or future.

Function setDisplay: false works when field is not mandatory like it has pre-check for mandatory. Reversing the code lines like below, should resolve the issue:

First:

g_form.setMandatory('short_description', false);

Then :

g_form.setDisplay('short_description',false);