Hiding the New Button via Agent Workspace

Community Alums
Not applicable

Hey All, 

 

I want to hide the NEW button via agent workspace from the list view. 

New Button.PNG

 

I've tried a few things and I want to know what I am doing wrong. 

 

I made another list action b/c I saw in the system that others did the same to hide buttons. 

 

Another New Button.PNG

 

Another New Button V2.PNG

Another New Button V3.PNG

I also tried searching for the global list action. I tried to add it to the action exclusions and it still didn't work. 

 

Anyone having a similar issue? What am I doing wrong? 

Another New Button V4.PNG

 

 

1 REPLY 1

Community Alums
Not applicable

HI @Community Alums ,

Please refer to the videos:

https://www.youtube.com/watch?v=2e-eIy0C9TY

 

https://www.youtube.com/watch?v=3-pot4CTH1Q

 

How to add an exclusion so that the New declarative list action does not appear on a given table.