Hiding the New Button via Agent Workspace

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07-02-2024 06:13 AM
Hey All,
I want to hide the NEW button via agent workspace from the list view.
I've tried a few things and I want to know what I am doing wrong.
I made another list action b/c I saw in the system that others did the same to hide buttons.
I also tried searching for the global list action. I tried to add it to the action exclusions and it still didn't work.
Anyone having a similar issue? What am I doing wrong?
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07-02-2024 06:25 AM
HI @Community Alums ,
Please refer to the videos:
https://www.youtube.com/watch?v=2e-eIy0C9TY
https://www.youtube.com/watch?v=3-pot4CTH1Q
How to add an exclusion so that the New declarative list action does not appear on a given table.