Hiding UI actions and menus in a form if link was from

Natahlie Nativi
Tera Contributor

We wanted to add a hyperlink in a notification but the from shouldn't have menus or button Is there a way for that? 

2 REPLIES 2

Natahlie Nativi
Tera Contributor

Edit: The record shown shouldn't have ui actions or form menus when opened in the hyperlink or ${URI _REF} in a notification.

 

Ankur Bawiskar
Tera Patron
Tera Patron

@Natahlie Nativi 

whatever record you open will have the UI actions on it. You can't distinguish if the user opened the record from email link or from within ServiceNow.

if not on the record then take them on portal ticket page

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader