Hiding UI actions and menus in a form if link was from
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-12-2025 11:50 PM
We wanted to add a hyperlink in a notification but the from shouldn't have menus or button Is there a way for that?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-12-2025 11:53 PM
Edit: The record shown shouldn't have ui actions or form menus when opened in the hyperlink or ${URI _REF} in a notification.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2025 12:05 AM
whatever record you open will have the UI actions on it. You can't distinguish if the user opened the record from email link or from within ServiceNow.
if not on the record then take them on portal ticket page
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader