Major Incident Workbench - How to hide "Create", "Add", and "Manage" actions in Child Incidents sect
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
18 hours ago
Hi Community,
I'm working with the Major Incident Workbench and would like to hide/remove the Create, Add, and Manage options from the Child Incidents section.
I've already traced the navigation to the View Workbench UI Action, which redirects to:
" $major_incident_workbench.do "
However, I have not been able to determine where the Create, Add, and Manage actions are configured.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
16 hours ago
that UI page comes from platform and we as admins don't have access to it
So you can't manipulate that page and your requirement is not feasible
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
Just following up to see whether my suggested comment helped you.
If you're still facing any issues, I'd be happy to help further.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader