HIghlight a Field in Agent Workspace

[Ajith A Pillai]

Hi All,

I have a requirement that I have created a field which is visible only during approving the request through agent workspace. When the approver has filled the field and the request is moving to next level, at that time the current approver able to view the field which is filled by the previous approver. That means the field needs to be highlighted through some flags or something. 

Is anyone worked on this, please help me to achieve this along with steps.

Thanks in advance!

Regards

Ajith

[Anurag Tripathi · Accepted solution]

Hi,

Please look at the below screenshot and it should help

go to workspace experience -> administration -> Highlighted Values.

[Anurag Tripathi · Accepted solution]

Hi,

Please look at the below screenshot and it should help

go to workspace experience -> administration -> Highlighted Values.

[Dr Atul G- LNG · Accepted solution]

Hi @Ajith A Pillai 

Navigate to All > Workspace Experience > Administration > Highlighted Values and click New. On the form, fill in the fields. Name of the table that contains the fields you want to highlight. Name of the field you want to highlight if the triggering conditions are met.

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/navigation-and-....