Highlight of Critical Location in Incident form

[Kumar_a43]

Hi Team,

Please help me with the Client script to highlight the critical location in Incident form just like we get VIP alert on Incident form so it will easy to identify the critical location.

[debendudas]

You can write a field style same as the field style present for the Caller field.

Please use the below steps:

• Open an incident form
• Right click on Caller field > Select "Configure Styles"
• Open the style record used for VIP user's style
  
• Copy the "Style" field and create a new record for the "Location" field with the same style. Put the condition to identify if the location is critical or not 
  

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