Highlight or show a field in red for importance?

[DevtoSME]

Is there a way to make a field letter red or show it in a way that will stand out to let users know this user is flagged as "priority" 

(see attached below)

I created a UI policy to show when a caller who is elite a field will display for visual identification but the request is to make it red. 

any assistance would be great

[Dr Atul - LNG]

Hi @DevtoSME 

Have a look in this table

https://INSTANCENAME.service-now.com/now/nav/ui/classic/params/target/sys_ui_style_list.do%3Fsysparm...

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/navigation-a...

[DevtoSME]

for some reason the link to the table isnt working

[Dr Atul - LNG]

Try like 

[DevtoSME]

i have the screen shot below and  used two different styles to see if they would display and neither work. 

do you know if this applies to a choice field type and to customs fields

[AshishKM]

Hi @DevtoSME , 

You can open list of existing UI Styles on Incident page and replicate for caller field.

page link already shared by @Dr Atul - LNG .

Just replace the instancename with correct instancename.

https://instancename.service-now.com/sys_ui_style_list.do?sysparm_query=name%3Dincident&sysparm_view=

-Thanks,

AshishKM