Highlight or show a field in red for importance?
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06-04-2024 07:18 AM
Is there a way to make a field letter red or show it in a way that will stand out to let users know this user is flagged as "priority"
(see attached below)
I created a UI policy to show when a caller who is elite a field will display for visual identification but the request is to make it red.
any assistance would be great
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06-04-2024 07:57 AM
Hi @DevtoSME
Have a look in this table
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-04-2024 07:59 AM
for some reason the link to the table isnt working
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06-04-2024 08:07 AM
Try like
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-04-2024 08:35 AM
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06-04-2024 08:11 AM - edited 06-04-2024 09:07 AM
Hi @DevtoSME ,
You can open list of existing UI Styles on Incident page and replicate for caller field.
page link already shared by @Dr Atul G- LNG .
Just replace the instancename with correct instancename.
https://instancename.service-now.com/sys_ui_style_list.do?sysparm_query=name%3Dincident&sysparm_view=
-Thanks,
AshishKM
Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution