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02-27-2025 08:06 AM
Good morning, I have a client side script that runs on the sc_req_item to highlight the requeted_for file if the user is a VIP. It works great in the sc_req_item, but I cannot get it to work in the sc_task table. Below is the Client side script I am using. Any help with this would be greatly appreciated:
Solved! Go to Solution.
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02-27-2025 10:40 AM
Hi @RobertPC
No need to do scripting
https://INSTANCENMAE.service-now.com/now/nav/ui/classic/params/target/sys_ui_style_list.do%3Fsysparm_userpref_module%3Dc5cc1c4cc0a80164013e846f439f500f%26sysparm_clear_stack%3Dtrue
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-27-2025 08:07 AM
Hi @RobertPC
Did you try the field style which is OOTB and worked on incident table.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-27-2025 08:18 AM
Yes, I modified the Client Side Script that was created for us in the Incident table. I was able to modify to get it to work in the RTIM table, but I cannot figure out how to modify to work for the SCTASK table.
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02-27-2025 09:55 AM
I believe AG is referring to the OOTB "Field Styles" module (System UI > Field Styles). Take a look at that and see if that gets you what you need!
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02-27-2025 10:40 AM
Hi @RobertPC
No need to do scripting
https://INSTANCENMAE.service-now.com/now/nav/ui/classic/params/target/sys_ui_style_list.do%3Fsysparm_userpref_module%3Dc5cc1c4cc0a80164013e846f439f500f%26sysparm_clear_stack%3Dtrue
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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