How to apply next related template

imbrozsingh
Tera Contributor

3 weeks ago

I have a template for sc_task table and in "Next related template" field I have added another template which is also for sc_task. Now when I apply template using GlideTemplate.apply() or GlideTemplate.get(), only 1 record is being created.

Is this OOTB? 

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Ankur Bawiskar
Tera Patron

3 weeks ago

@imbrozsingh 

which field is that? where is that present?

share screenshots

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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imbrozsingh
Tera Contributor
In response to Ankur Bawiskar

a week ago

imbrozsingh_0-1767702841657.png

here is the screenshot.

Next related template not works, but if I add a template in "Next related Child template", it 2 task records, first "Add user to Group" and second is "Privilege Access" whose parent is "Add user to Group".

 

I don't want parent-child task, I want two tasks which are created one after another, so I have added in "Next related template" not in "Next related child template"

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Dr Atul G- LNG
Tera Patron

3 weeks ago

Hi @imbrozsingh 

As per the platform, a template creates only one record at a given point in time. To create another record, you need to use the template again. So, after clicking New, this is expected behavior.

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imbrozsingh
Tera Contributor
In response to Dr Atul G- LNG

a week ago

I am doing something like this but a little different: Create templates for related task records

What i want is when template is applied next related template is also applied and record should be created which is not happening.

If you see article, the example is as: Template -> Next related child template -> Next related template.

What i want is Template -> Next related Template. In my case I dont have this child relation ship, I just 

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