Hint Label Displaying Incorrectly

[kailashthiyagar]

I have a reference field and it has the "Hint" field set on its label.. Based on the value chosen in the dropdown, its value is enabled and made mandatory,,

The Help text on the label behaves differently.. If i hover over the mouse over the "text", it displays the help text correctly but if i hover it over the asterisk, it displays as "Read only field - cannot be modified"

P.S : I m using hint field in the "Configure label" part... i m using the word "Help" and "Hint" interchangeably.. Dont mistake

abhinay pradeepksharma

[Chuck Tomasi]

Thanks for the screenshot. I'm still unable to reproduce it. Is your field made mandatory at the dictionary entry, client script, UI policy?

[kailashthiyagar]

It is made mandatory at the UI policy.. I have another field on the same section which works fine.. i m going to delete it and create it again.. i will update you after that

[kailashthiyagar]

ctomasi

Its something to do with the UI policy, i believe.. I have reproduced it in my developer instance

ServiceNow

user ID : admin

Table name is : "My Table"

Select the dropdown under the "Macros" section

As per my requirement, i have made the UI policy, if individual value is selected in the dropdown then the "Developer" field is made as "mandatory" and also read only is made as false...

Could you help on this?

[Chuck Tomasi]

Thanks. I have created an admin account for myself. I recommend removing the credentials from your comment so the entire community doesn't do the same.

I'll look at it shortly and comment back.

[Chuck Tomasi]

This smells like a Fuji bug. I did the same thing on my Istanbul instance and it displayed like this:

I have a state choice list with New and Used. If the state is New, I make the User field mandatory=true, read-only=false to mirror what you did.