Hold end issue on task

Soni Rahul
Tera Contributor

‎09-21-2023 02:44 AM

Hi All,

 

User is getting error while putting hold end date on one request. He is putting future date but still getting error.

 

SoniRahul_0-1695289196117.png

This issue is occurs only with one user. If same request is assigned to some other assignee who has the same level of access as affected user then he can able to put any future date.
Please let me know what can be the issue. Any help is appreciated.


Thanks 

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Alex Tod1
Kilo Sage

‎09-21-2023 02:55 AM - edited ‎09-21-2023 02:56 AM

Hi @Soni Rahul,

 First step it's to identify from where came this message, maybe it's a client script/ui policy.  

 From the script we will figure out if the conditions are defined correctly, you can attach a screenshot here.

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