Workspace Record page not loading.

Shruthika V1
Tera Contributor

‎09-21-2023 02:50 AM

Hi,

We have a custom workspace configured for our custom application. The record page of the workspace is not loading. But if we click save or move to attachments tab and come back to details tab then the page is loading. Checked the console to check if any error is present and not found one. What could be the cause of this issue?


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Alex Tod1
Kilo Sage

‎09-21-2023 03:04 AM

Hi @Shruthika V1,

 I had a similar problem with yours, I recommend you to create a HI ticket at servicenow, after spending a lot of time trying to solve the problem I made a servicenow ticket and after that it was solved.

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