How are Category and Subcategory related in Incident

yvan
Tera Contributor

I'm trying to write a transform map to import a large quantity of Categories and Subcategories for Incident, and I can't for the life of me figure out how one is related to the other, I see nothing like a parent field or the like.

2 REPLIES 2

SanjivMeher
Kilo Patron
Kilo Patron

If you open the dictionary of subcategory field, you will see the dependent field is set to category.

You can find the dependency mapping in sys_choice table. Element will hold the field name and table will hold the table  name.

Value holds the subcategory list and dependent value holds the category value

 

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SanjivMeher
Kilo Patron
Kilo Patron

Please mark the answer closed if it is fine with you and close the thread


Please mark this response as correct or helpful if it assisted you with your question.