How can be the user should not receive notification for approval from his manager

mania
Tera Contributor

Hi,

 

Only one particular user should not receive notification for approval from his manager, how to add this condition in notification or else any help on this.

 

Thanks in Advance!

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @mania 

 

Very different case, what is use case for same?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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@Dr Atul G- LNG 

For example: Mani is a user so we don't want Mani to receive any kind of approval mails from his manager else every user should receive notification mails. so I want to add this one condition that only this particular user Mani should not receive notification mails.

Thanks!

Mania

Hi @mania 

 

But why, only 1 users? What is business justification? You can enable it via email preference (Not 100% sure)

 

LearnNGrowAtul_0-1704458452414.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Siddhesh Gawade
Mega Sage
Mega Sage

Hello @mania , 

How you triggering this notification and sending approval ? it is directly to group, user or any other way to dynamically select users for approval.

 

Kindly mark the answer ✔️Correct or Helpful ✔️If it addresses your concern.


Regards,

Siddhesh