How can be the user should not receive notification for approval from his manager
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01-05-2024 04:31 AM - edited 01-05-2024 04:31 AM
Hi,
Only one particular user should not receive notification for approval from his manager, how to add this condition in notification or else any help on this.
Thanks in Advance!
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01-05-2024 04:33 AM
Hi @mania
Very different case, what is use case for same?
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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01-05-2024 04:36 AM - edited 01-05-2024 04:37 AM
For example: Mani is a user so we don't want Mani to receive any kind of approval mails from his manager else every user should receive notification mails. so I want to add this one condition that only this particular user Mani should not receive notification mails.
Thanks!
Mania
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01-05-2024 04:41 AM
Hi @mania
But why, only 1 users? What is business justification? You can enable it via email preference (Not 100% sure)
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-05-2024 04:40 AM
Hello @mania ,
How you triggering this notification and sending approval ? it is directly to group, user or any other way to dynamically select users for approval.
Kindly mark the answer ✔️Correct or Helpful ✔️If it addresses your concern.
Regards,
Siddhesh