How can be the user should not receive notification for approval from his manager
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01-05-2024 04:31 AM - edited 01-05-2024 04:31 AM
Hi,
Only one particular user should not receive notification for approval from his manager, how to add this condition in notification or else any help on this.
Thanks in Advance!
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01-05-2024 11:57 PM
Sure, you can add a condition to the notification to exclude a specific user. Here's how you can do it:
1. Navigate to the notification record that you want to modify. You can do this by going to System Notification > Email > Notifications.
2. Open the notification record that you want to modify.
3. In the "When to send" section, you can add a condition to exclude the specific user.
4. Click on "Advanced condition" and add a script like this:
javascript
(current.approver != 'user_sys_id') //replace 'user_sys_id' with the sys_id of the user you want to exclude
5. Save the notification record.
This script will check if the approver is the user you want to exclude. If it is, the notification will not be sent.
Please note that you need to replace 'user_sys_id' with the actual sys_id of the user you want to exclude. You can find the sys_id of a user in the sys_user table.
Also, be careful when modifying notifications, as it can affect other users as well. Always test your changes in a non-production environment first.
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01-06-2024 01:41 AM
Sure, you can add a condition to the notification to exclude a specific user. Here are the steps: 1. Navigate to the notification record that you want to modify. You can do this by going to System Notification > Email > Notifications. 2. Open the notification record that you want to modify. 3. In the "When to send" section, you can add a condition to exclude a specific user. 4. Click on "Advanced condition" and add a script like this: javascript (current.approver != 'user_sys_id') // Replace 'user_sys_id' with the sys_id of the user you want to exclude 5. Save the notification record. This script will check if the approver is the user you want to exclude. If it is, the notification will not be sent. Please note that you need to replace 'user_sys_id' with the actual sys_id of the user you want to exclude. You can find the sys_id of a user in the sys_user table. Also, be aware that this will only exclude the user from this specific notification. If there are other notifications that the user should not receive, you will need to add a similar condition to those notifications as well.
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01-08-2024 04:22 AM - edited 01-08-2024 04:25 AM
one particular User(eg.Anki) User's Manager(eg.Mani) should not receive any notification.
Anki's Manager Mani should not receive one particular notification for ex: Timesheet notification regarding approvals.
Can you please help on this case.
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01-06-2024 02:36 AM
Hi @mania ,
1) Check user account is active.
2)Email field in user profile is empty.
3)User has disabled Notifications in his profile settings
Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand