How can I add a custom tab inside Incident detail page in Service Operations Workspace?

szamadar
Tera Contributor

Hi,

I want to add a custom tab inside Incident detail page in Service Operations Workspace like the below image.

The goal here is to have a custom tan where we want to have our own javascript code injected by Macro & Formatter to show some custom UI.

Thanks in advance for any help or lead.

Screenshot 2024-03-20 at 3.42.13 PM.png

6 REPLIES 6

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

From the classic view of the record -> Change the form layout -> make sure the view is workspace.

Then add a new section.

It should show on SOW

 

-Anurag

Hi @Anurag Tripathi,

Thanks for the quick response.
I am new to Service Now platform with very limited experience of development and/or configuration in SNOW platform.

So would you please help me to understand the steps with few screenshots or related video guide?
 

Thanks

Actually my reply was wrong, it wont work. Im looking and if i find a solution I'll reply back.

-Anurag

Hi @Anurag Tripathi 

 

did you found the solution for adding new Tabs in Service Operation Workspace View?

 

 Thanks in advance, waiting for your feedback 🙂