ServicePortal !!

ServiceNowEmp · yesterday

How we will design the widget (server script, client controller, and HTML template) to securely fetch and display user-specific records, and handle record viewing in a modal?

Ravi Gaurav · 16 hours ago

There are Quite a Few Links that will help you:

1. https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/build/service-portal/conc...

2. https://www.servicenow.com/docs/bundle/xanadu-platform-user-interface/page/build/service-portal/conc...

3.https://serviceportal.io/docs/

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If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

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Ravi Gaurav · 16 hours ago

And Even check this document as well :

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If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

View solution in original post

Ankur Bawiskar · 16 hours ago

@ServiceNowEmp

Unless you start from your side, you won't learn.

There are lot of youtube videos, blogs etc for portal.

There is also Portal Fundamentals Course on now learning which you can take.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Ankur Bawiskar · yesterday

@ServiceNowEmp

what's your exact business requirement?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

ServiceNowEmp · 16 hours ago

Hi @Ankur Bawiskar

My use case:

You are asked to create a custom Service Portal widget that displays records from a custom table u_training_request, but only those records that belong to the currently logged-in user.

The widget should:

Display data in a table format with columns: Request ID, Course Name, Status, Created On.
Allow the user to click on a Request ID to open the record in a modal window (not navigate away).
If no records exist for that user, display a message “No training requests found.”
Ensure the data is not exposed to users who manually change the widget parameters via URL tampering.

Ankur Bawiskar · 16 hours ago

@ServiceNowEmp

this looks like a complete user story.

what did you start with and where are you stuck?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ravi Gaurav · 16 hours ago

Hi @ServiceNowEmp

Its a complete Requirement you sent. Can you tell your issue at which place you are stuck?

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If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/