How can I add a dot walk field to a table ?
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03-04-2022 12:34 AM
Hello,
I have multiple tasks like this one " Requester phone number - reference to customer_contact.mobile_phone (read only) " . Can someone help me undertand through this example how to add fields with the dot walk reference ? The tables name is "u_smi_rma_request".
Thank you
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Scripting and Coding
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03-04-2022 12:46 AM
Hi,
Where exactly your using this dot walking in your code?
If in filter condition then please go to show related fields at the bottom and there you get an option to dot walk fields.
Have attached the screenshot.
Mark my answer helpful and correct if it solved your issue.
Regards,
Gayathri
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03-04-2022 12:46 AM
Hi,
you can configure the form layout of the table on which the reference field is present
Then dot walk that reference field and add the dot walked field on form
where are you stuck?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-04-2022 01:20 AM
The problem is that I don't have customer available field so I can dot walk to customer_contact.mobile_phone.
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03-04-2022 01:23 AM
click on + icon, it will extend the fields
Shakeel Shaik 🙂