I'm making some improvements to a form, and it has two list collector fields for "Requested For" & Asset Tag(s) respectively. I want the Asset Tag(s) field to show all the assets for any values in the Requested For field. Currently, the Asset Tag(s) ...
Hi, I am facing an issue of onchange client script, when manually update the form field the client script working properly. But when updating the record form import sets the onchange client script not working. Can you please provide solution.
I am interested in making a mini-table in a system property. The reason I want to make a mini-table is because the target audience is really small and so is the data set. I really do not want to create a custom table if I can help it. Thank you.
Hello, On the incident form, there is a Problem reference field. This field has a lookup list view option which then displays more info on the Problems in the table. In the incident form, we also have an 'IT Service' field. This field is also presen...
Hi Team,I have a requirement to create a database view on table where cmdb_ci are associated and wan to get the field values from 5 different cmdb_ci classes like (Business Application, Application Cluster, Business Application Module, etc) and we wa...
We have a Catalog Item with a Workflow for Exception Request. Basically, after submitted it goes through a few approvals, then the Exception is granted for one year. The workflow stays open and ten days before one year has passed, a Task is created...
Hi allWe are configuring our walk-up experience, and need some help with the 'create incident' ui action which is on interaction records. Currently, when the the incident opens, it has an assignment group set automatically, but I don't know where thi...
If yes, how to pass this object to event so that the script getting fired by the event will be able to use all the email entities. (like any string passed in the email in key value format)
How can I control that specific users with specific roles will see specific buttons and for specific states some button will appear and some not <div> <div class="dropdown" id="child-case-tabs" ng-if="data.showActions"> <button type="butt...
Hi, guys! I need some help, please. Have you ever seen something like this?Customer required to create SLA to any new tasks created (from catalog task and incident task table) that don't have SLA defined at the beginning. I know that the best way is ...
Hi All, I have a requirement where I need to show the records in a custom view on the portal if a logged-in user has a particular role.I have created a custom view and view rule for users who will have that role but that doesn't work.On the portal, I...
The customer is not able to comment on Idea portal. After impersonating that user. Please, Can any help me. As below I am attaching the screenshot. Error getting is There is a JavaScript error in your browser console
I want to change the color of the hyperlink in outbound notifications for that i have created a style tag. its working fine in outook however not working in Gmail. <style>a:link{ color: #00A59B; text-decoration: none; }a:visited { color:#50009B; text...
Hello,I currently have a MRVS that is used to allow a customer to provide multiple asset details, including their location which is a reference to the cmn_location table. With this information, the flow should loop through each asset provided and cr...
In ATF I have created a new test and have added a few steps1. Impersonate a Base User2. Create a new Enhancement3. Fill in fields on Enhancement4. Submit Enhancement (this creates 7 new IA Forms)5. Impersonate Supervisor What I need to be able to do ...
