How can I add a field to the change state popup on Major Incident Workbench

[Mark Vancil2]

I recently found that is a user changes the state of a major incident from the workbench to 'resolved' it does not display one of the mandatory fields.

The missing field is 'Resolution Code Team' which is a custom field.

What I can't figure out is where or what to edit to add the field to this popup.

[Himanshu Dubey]

Its seems that this page is a custom page then how would i know the name 

[Mark Vancil2]

This is an OOB Major Incident Workbench.

[Chander Bhusha1 · Accepted solution]

Hi Mark,

This come with the view :

You can update the field in the view using form layout then it will start appearing:

The view is Change Major Incident state view:

Steps:

Open the major incident form and click on the hamburg icon and click on the view change and select change major incident state view:

screenshot:

See the view :Same field in the backend

Same field on the change state in workbench

So update the field in the back end it will start appearing in the workbench.

Mark helpful and correct if it helps.

Thanks,

CB

[Mark Vancil2]

Perfect. Thanks