How can I allow more than 5 autocomplete entries in the mentions list in agent workspace?

Lucas Fontanill · ‎02-25-2022

So we have plenty of users with the same name, for example this one is repeated 16 times.

But the mentions in agent workspace only show a list of the first 5 it finds

Is there any way to expand that list to show all results?

(I already searched in the properties for one with value of 5 and name contains autocomplete but no luck)

Thank you!

Logan Poynter · ‎02-25-2022

Hello Lucas,

Please go to sys_properties and add "glide.ui.mentions.default_limit" as type String with a value of however many mentions you would like returned. This can be found here.

I don't believe there is a value to return all. Setting it to 'true' causes it to return no matches.

Please mark my answer as correct/helpful if it has helped you.

Thanks,
Logan

View solution in original post

Jiri K · ‎04-30-2024

Thank you @Logan Poynter, I can confirm this worked for us!