How can I Apply UI policy on Multiple catalog items

Heisenberg
Tera Contributor

Hi,

I have created a Catalog UI policy for variable set in one of the catalog item, now I need to apply the same UI policy to multiple catalog items which is using the same variable set(its a mult-row variable set).

Please advice a script if I can apply the same UI policy to be created or applied to multiple catalog items.

10 REPLIES 10

Vikrant9
Tera Contributor

Are you just trying to make the field mandatory or read-only in that UI Policy?

Priyanka Chandr
Mega Guru

Hi Heisenberg,

Please go through the below link this will help you to solve your issue,

https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-manage...

 Kindly mark it correct and helpful.

Thanks and Regards,

Priyanka Patil

Hemant Goldar
Mega Sage
Mega Sage

hi Heisenberg,

 

When you click to create   catalog UI Policy, you have to select as to catalog UI policy applies to what, catalog item or variable set, and select variable set from the drop down menu.

 

Hope this helps.

 

Kindly mark it correct and helpful.

Kind Regards,

Hemant

 

 

 

Namrata Khabale
Giga Guru

 

Hey Heisenberg,

In the Catalog UI Policy Form there is one field 

Applies to:Choose Variable Set

And Under that choose a Varibale set Name On which you want to Apply Catalog UI policy.

Write Down Your condition And Action.

Save it.

Now in the Different Catalog item just Add that Variable set.

Catalog UI Policy is working for that Catalog item.

I have tried your Scenario it works for me.

 

If it helps you Mark my Answer Correct and Helpful.

 

Thanks

Namrata.