How can i configure embedded lists
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‎07-20-2022 09:12 AM
I want to add 2 sections to the knowledge form. The sections are embedded lists - Related Articles and Referencing Knowledge articles - which both pull data from the kb_2_kb table which is to do with related knowledge articles (we are using it to show sections 1. parent articles that contain hyperlinks to other articles & 2. child articles that are linked from other articles).
Can i use views or something else to configure these 2 lists to show different fields ? They seem to use the same layout.
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User Interface (UI)

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‎07-20-2022 09:39 AM
HI,
Technically Embedded list are related lists that are displayed in the form rather than as a Related List. If both are referring to same related list, then you cannot change it. Best is create a copy of the related list and make the changes to the columns accordingly.
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‎09-05-2022 07:09 AM
thanks for the suggestion, do you know of any documentation on copying the related lists ?