How can I control the list of fields that will be shown when Creating Incident from the mobile app

Alon Grod
Tera Expert

How can I control the list of fields that will be shown when Creating Incident from the mobile app?

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8 REPLIES 8

Samaksh Wani
Giga Sage
Giga Sage

Hello @Alon Grod 

 

Go to Navigation > Studio > Open ITSM Mobile Agent.

 

Search for Applets > open related incident applet.

 

The Form will open have two related tabs 

1. List Screen 

2. Form Screen

 

You can click on Form Screen and add/remove the fields whichever you want into the form.

 

Plz mark my solution as Accept, If you find it helpful.

 

Regards,

Samaksh

@Samaksh Wani what is the list screen for?

Hello @Alon Grod 

 

The List Screen is used for list view of the table in the Now Mobile App.

 

Plz mark my solution as Accept, If you find it helpful.

 

Regards,

Samaksh

@Samaksh Wani  @Prince Arora   hi i cant find the Applet

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