How can I control the list of fields that will be shown when Creating Incident from the mobile app

[Alon Grod]

How can I control the list of fields that will be shown when Creating Incident from the mobile app?

 

[Samaksh Wani]

Hello @Alon Grod 

Open Incident MobileA under Forms & UI.

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh

[Alon Grod]

@Samaksh Wani this is what i see

[Prince Arora]

@Alon Grod 

Hey brother

Please review this link, as it pertains to the mobile application. I currently do not have the setup available in my PDI, so I won't be able to collaborate with you in real-time. However, do examine the link, as it seems quite promising.

https://www.servicenow.com/community/service-management-forum/change-incident-layout-on-now-mobile-a...

[Alon Grod]

@Prince Arora Hi brother, and if I want to disable the option of creating an incident from the mobile app how can I achieve that ?