Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

how can i create change template as a change type?

KM SN
Tera Expert

I have created a change template and that need to be shown when i click on new  from the change request list view along with other change types ? is it works?

2 REPLIES 2

Mark Manders
Giga Patron

Can you share a screenshot of what you mean? Are you referring to the interceptor?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Dr Atul G- LNG
Tera Patron

Hi @KM SN 

 

There is no direct way what you are looking for, you need to do customization. 

 

https://www.servicenow.com/community/developer-articles/reporting-on-template-usage/ta-p/2317928

 

https://www.servicenow.com/community/developer-articles/track-template-usage/ta-p/2305421

 

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************